Frequently asked questions.

Find frequently asked questions about our beach house

HOW MANY BEDROOMS ARE AVAILABLE IN THE BEACH HOUSE?
There are a total of 4 Bedrooms. Please refer to “Rooms” for more details.

HOW DO YOU CHARGE?

The rates charged are per night for the entire beach house.

HOW CAN I MAKE A BOOKING?

You can book through our website or send an email to reservations@fiveislandssamui.com


WHAT ARE THE STANDARD CHECK-IN AND CHECK-OUT TIMES?
The standard check-in time is 15:00 hrs. and check-out is at 11:00 hrs.

CAN I HAVE A LATE CHECK-OUT?
It is possible to have a late check-out as per room availability. Please note that for late check-outs between 14:00 – 18:00 hrs., an additional half day’s charge will apply at the regular room rate. Any check-outs after 18:00 hrs will be charged at a full day’s regular room rate.

WHAT BED TYPES DO YOU HAVE AND DO YOU HAVE TWIN, TRIPLE AND QUADRUPLE ROOMS?
The beach house has 4 bedrooms in total; 3 rooms have king-sized beds and 1 room is a twin-bed. However, no quadruple rooms are available.

IS THERE A SWIMMING POOL IN THE BEACH HOUSE?
The first separate pavilion literally folds open onto a beautiful 10 by 3.5 meter swimming pool providing the ultimate private retreat from the heat and putting the final touch to this quite magnificent property.

WHAT VOLTAGE DO YOU USE IN THAILAND?
The voltage in Thailand is 220 V.

WHAT IS THE VAT REFUND SYSTEM IN THAILAND?
Tourists are able to claim back the VAT on larger purchases when they exit the country. Most department stores display a sign to this effect and will provide the necessary forms for completion.

IS IT SAFE TO DRINK TAP WATER IN THAILAND?
The tap water in Thailand is not potable.

WHAT SHOULD I WEAR IN THAILAND?
The dress code in Thailand is quite modest and so conservative dress is recommended. Shorts and sleeveless vests cannot be worn to visit a temple.